Nielsen's Heuristic .10 — Haiku Edition

Help and Documentation, the tenth and final of Nielsen’s usability heuristics, acknowledges that even well-designed systems sometimes require support. When users get stuck, access to clear, actionable guidance becomes essential. This principle emphasizes contextual help, searchable documentation, and clarity over completeness.

The haiku on this poster evokes that quiet readiness — a metaphor of assistance that appears only when needed, never earlier, never too late.

Museum-quality poster made on long-lasting matte (uncoated) paper.

• Paper-weight: 170 gsm / 65 lb.
• Posters shipped in sturdy packaging.
• Printed/shipped on demand — no minimums.